Nestled throughout the coronary heart of Milan’s historic Galleria Vittorio Emanuele II, Galleria Vik Milano is not only a lodge — it’s a masterpiece. With over 400 artworks, bespoke interiors, and a daring imaginative and prescient that fuses hospitality with creative expression, this extraordinary property units a brand new commonplace for immersive stays in Milan. A putting mix of previous and current, it invitations friends to expertise the town’s wealthy cultural heritage via a uniquely curated lens.

Inform us concerning the historical past and DNA of Galleria Vik Milano.

Galleria Vik Milano is a luxurious lodge with a singular and incomparable expertise positioned within the very coronary heart of Milano inside one of the crucial iconic historic buildings on the earth the Galleria Vittorio Emanuele II. We had the braveness to interrupt with conference and deal with a totally revolutionary concept, one that would supply one thing distinctive, remodel a luxurious lodge in a up to date artwork gallery. This method allowed us to mix hospitality with artwork, creating an unprecedented expertise for our friends.

The lodge options uniquely designed rooms and suites reflecting Milan’s wealthy creative heritage. It’s a true celebration of historical past, tradition, artwork, structure, and spirit via its distinct design, highlighting artistry from the previous and current to create a singular escape.

Because the Operations Supervisor, what’s the very first thing you discover whenever you enter a lodge and which particulars do you pay explicit consideration to?

The very first thing each individual notices upon getting into is the general ambiance and the primary impression it creates, Galleria Vik Milano entrance is already a mirrored image of what friends will discover throughout their keep. Visitor’s are welcomed by a reproduction of The Thinker by Rodin and will likely be immersed right into a large-scale creative set up, portray 220 sq. meters with putting depictions of titans, atlases, and legendary figures, adorned with distinctive punched gold leaves.

The visitor expertise begins the second they step inside, so I additionally deal with the heat and professionalism of the workers. The best way they greet friends and their stage of attentiveness are key indicators of the standard of service we offer.

How do you keep constant service requirements on the property?

To take care of constant service requirements on the property, we depend on a mixture of methods. First, we maintain common workers conferences to make sure that everyone seems to be aligned on expectations, updates, and any adjustments in our service protocols. This helps us keep a excessive stage of communication and ensures that the staff is at all times conscious of our requirements.

Moreover, we actively search suggestions from our friends, whether or not via direct interactions or evaluation platforms. This suggestions is invaluable in figuring out areas the place we will enhance and making certain we’re assembly the wants of our friends constantly.

We additionally sponsor thriller visitor inspections, which permit us to evaluate our companies from a visitor’s perspective. These inspections present an goal analysis and assist us establish any areas for enchancment that will not be instantly seen to the staff. By combining these approaches, we be sure that our service stays constantly excessive throughout all touchpoints.

Galleria Vik Milano is simply a brief stroll from the Duomo, which is must-see in Milan. Do you’ve got different favorite cultural locations shut by?

Milan has an unbelievable focus of cultural locations, particularly across the Duomo space. Listed below are a couple of extra spots so as to add to your checklist:

Teatro alla Scala (5-minute stroll) – One of many world’s most well-known opera homes, providing an unparalleled cultural expertise.

Museo del Novecento (3-minute stroll) – A hidden gem of Twentieth-century Italian artwork, positioned proper subsequent to the Duomo. The museum hosts a variety of contemporary masterpieces, excellent for artwork fans.

Palazzo Reale (3-minute stroll) – As soon as the royal palace of Milan, this spectacular constructing now homes a rotating choice of artwork exhibitions, together with main retrospectives and momentary reveals.

Pinacoteca di Brera (15-minute stroll) – Milan’s premier artwork gallery, dwelling to masterpieces by Caravaggio, Raphael, and different Italian greats. It’s a must-see for these eager to dive deeper into Milan’s artwork heritage.

Moreover, should you’re within the temper to discover:

Sforza Fortress (15-minute stroll) – This grand historic fortress is dwelling to a number of museums and artwork collections.

Basilica di Sant’Ambrogio (20-minute stroll) – A gorgeous, historic church, certainly one of Milan’s oldest and most important spiritual websites, providing a quiet escape from the hustle and bustle.

These cultural spots, all inside strolling distance, supply a deep dive into Milan’s wealthy creative and historic heritage.

How do you create a real Italian appear and feel at Galleria Vik Milano?

At Galleria Vik Milano, we create a real Italian appear and feel primarily via our culinary choices. The Italian contact is mirrored in our gastronomic experiences, the place friends can bask in genuine flavors that signify the essence of Italian delicacies.

Vik Pellico Otto (left) and I Dodici Gatti (proper)

Our restaurant, Vik Pellico Otto, serves Mediterranean delicacies with a Milanese twist, showcasing recent, native elements and conventional Italian recipes reimagined with trendy aptitude. In the meantime, our pizzeria, I Dodici Gatti, brings the style of Naples to Milan, providing conventional Neapolitan pizza with a deal with high-quality elements and basic preparation strategies.

These gastronomic experiences assist immerse our friends within the true spirit of Italy, making them really feel linked to each Milan’s wealthy heritage and the broader Italian culinary custom.

Inform us extra concerning the creative collaboration between trendy artists and Galleria Vik Milano?

Our creative collaboration on the lodge is really a mirrored image of our dedication to mixing hospitality with artwork. Our artwork assortment boasts over 400 works by greater than 100 nationwide and worldwide artists, making certain a various and dynamic ambiance all through the property. Every room is a singular expertise, with its personal creative type and distinctive design, telling a unique story, very similar to a murals that reveals one thing new each day.

What units our collaboration aside is that most of the artists really keep on the lodge whereas they’re engaged on their items, permitting them to immerse themselves absolutely within the setting. This creates a singular bond between the artists and the lodge.

As well as, we host momentary artwork exhibitions that change each month, providing our friends recent alternatives to expertise new artworks. We additionally present particular experiences associated to those artists, permitting friends to interact immediately with the artistic course of, attend artist talks, and even take part in unique art-related occasions. This fixed evolution of our artwork choices ensures that each go to to the lodge appears like a brand new, inspiring journey.

What makes a lodge keep an unforgettable expertise?

I consider that the reply to this query is immediately associated to the earlier response. An unforgettable lodge keep is all about creating a singular, immersive expertise that goes past simply consolation. At our lodge, we elevate this by providing friends a chance to interact with artwork in a approach that few different lodges do.

What’s your outlook on development for the property?

Our outlook on development for the property may be very optimistic. As the primary metropolis lodge of our group and the primary in Europe, it marks an thrilling milestone for us. We see this property as a key stepping stone in increasing our presence within the luxurious hospitality sector, each inside Europe and globally.

With its distinctive mix of artwork, tradition, and luxurious service, we consider the lodge will proceed to draw each worldwide vacationers and native friends searching for an elevated expertise. We’re targeted on constructing model recognition in Milan and past, and we’re assured that as we broaden our attain, we’ll solidify the property’s place as a vacation spot in itself.

Trying forward, our objective is to leverage this success and broaden to extra places, whereas frequently elevating our choices to make sure that every keep is unforgettable. The expansion potential is immense, and we’re excited concerning the alternatives that lie forward.

What’s the key focus for the property in 2025?

In 2025, our key focus for the property is to strategically enhance RevPAR (Income Per Out there Room) and strengthen our price positioning. We goal to proceed enhancing the worth we offer to friends whereas making certain that we stay aggressive within the luxurious market. This will likely be achieved via refined pricing methods and personalised visitor experiences.

Moreover, we’re placing vital emphasis on increasing our advertising and marketing and social media publicity. We need to be sure that our model reaches a wider viewers and stays top-of-mind for vacationers globally. By investing in focused campaigns and digital advertising and marketing, we goal to interact with potential friends extra successfully.

One other main focus is increasing our attain into the Center East, Asian and Indian markets. These areas are experiencing growing demand for luxurious journey, and we plan to cater to those rising markets by providing tailor-made experiences that resonate with the cultural preferences of those vacationers. This growth aligns with our total objective to develop our presence internationally and entice a extra numerous clientele in 2025.

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